Last Updated: April 2026
This Refund Policy explains the terms under which refunds may be provided by Rudrax HR Consultancy for services offered through our website and consultancy platform.
1. General Policy
At Rudrax HR Consultancy, we provide recruitment and job consultancy services. As our services involve time, effort, and third-party coordination, most payments are non-refundable.
By using our services, you agree to this Refund Policy.
2. Non-Refundable Services
The following services are strictly non-refundable:
- Job application processing fees
- CV / Resume submission services
- Recruitment consultancy charges
- Work permit / visa guidance services
- Any administrative or processing fees
Once service processing has started, no refund will be issued.
3. Refund Eligibility (If Applicable)
Refunds may only be considered in special cases such as:
- Duplicate payment made by mistake
- Service not initiated after payment
- Technical error resulting in failed service activation
All refund requests will be reviewed individually.
4. Refund Request Process
To request a refund, you must:
- Email us at info@rudraxhr.com
- Provide payment proof (receipt or transaction ID)
- Clearly explain the reason for refund request
📞 Contact: +971 56 919 6565
5. Processing Time
If a refund is approved:
- Processing time: 7–14 working days
- Refund will be sent to the original payment method only
6. Third-Party Charges
We are not responsible for:
- Bank charges
- Payment gateway fees
- Currency conversion losses
These charges are non-refundable.
7. Service Cancellation
Once a service has been started (CV submission, employer sharing, or application processing), cancellation is not allowed.
8. Fraud or Misuse
We reserve the right to deny refunds if:
- False information is provided
- Fraudulent activity is detected
- Terms of service are violated
9. Changes to Policy
We may update this Refund Policy at any time. Updates will be posted on this page.
10. Contact Us
📧 Email: info@rudraxhr.com
📞 Phone / WhatsApp: +971 56 919 6565
🌐 Website: www.rudraxhr.com
